Privacy policy

CANA Domains is responsible for the processing of personal data as shown in this privacy statement.

Personal Data We Process

CANA Domains processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data we process:

– First and last name

– Email address
– Company data
– IP address

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from parents or guardian. However, we cannot verify if a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us at info@canadomains.com, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data

CANA Domains processes your personal data for the following purposes:

– To be able email you if necessary to perform our services

– CANA Domains also processes personal data if we are legally obliged to do so, such as data we need for our tax returns.

Retention Period of Personal Data

CANA Domains does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

– Data sent via contact form and/or consultation form: Retention period is a maximum of 2 years.

Sharing Personal Data with Third Parties

CANA Domains does not sell your information to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. CANA Domains remains responsible for these processing operations.

Cookies and Similar Technologies We Use

CANA Domains uses functional and analytical cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. CANA Domains uses cookies with purely technical functionality. These ensure that the website works properly and, for example, remember your preferences. These cookies are also used to ensure that the website works properly and can be optimized.

Accessing, Modifying, or Deleting Personal Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by CANA Domains and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you have mentioned.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@canadomains.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. You may black out certain parts of your identification document. We will respond as soon as possible, but within four weeks, to your request.

How We Secure Personal Data

CANA Domains takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@canadomains.com.

Collaboration in Tax and Criminal Investigations

There may be instances where governmental authorities require us to share your information as part of a lawful obligation to aid in a fiscal or criminal investigation. In such situations, we are compelled to cooperate and provide assistance, but we will also utilize legal avenues to raise objections whenever feasible.

Contact for privacy matters

For any inquiries or concerns regarding privacy matters, please feel free to reach out to us. We are committed to ensuring the protection and security of your personal data.